Try the whole system30 days to make sure
30 days to make sure
it's right for you.
Not happy? Return your OUTTREK system in its original packaging for a full refund, including the associated app subscription paid during your trial.
How to arrange a return
- Contact info@vexian.com.au with your order reference.
- Keep the original packaging and all items supplied with your system.
- Follow the OUTTREK-paid return-postage instructions provided by our team.
- Include the app account email so the associated trial subscription refund can be matched.
Before ordering
Your 30-day trial starts when your system is delivered. Contact OUTTREK within those 30 days to arrange your return. OUTTREK pays return postage; contact us for the return instructions before sending anything.
There is no automatic self-service refund started by this page. Contact us to arrange the return and related subscription refund.
Your consumer rights still apply.
This voluntary trial is additional to your rights under the Australian Consumer Law. The original-packaging condition is for the change-of-mind trial; it does not restrict remedies you may have for faulty or non-compliant goods.